This Privacy Policy explains how TrmaUten ("we", "our", or "the app") collects, uses, and protects your information when you use our mobile application and related services (the "Service"). By accessing or using TrmaUten, you agree to the practices described in this policy. We are committed to safeguarding your privacy and ensuring transparency.
1. Information We Collect
We collect information to provide better features and a smooth experience. The types of data we may process include:
- Personal Data: If you create an account or contact us, we may collect your name, email address, and any details you voluntarily provide.
- Usage Data: We automatically collect anonymous usage information such as device model, operating system version, app interactions, crash logs, and performance data to improve stability.
- Device Permissions: TrmaUten may request access to storage or media only when needed for core functions (e.g., saving or sharing files). We never access your camera, microphone, or contacts without explicit consent.
- Cookies & Local Storage: For H5 web-based features, we may use local storage or similar technologies to remember preferences and optimize performance.
2. How We Use Your Information
The data we collect is used for the following purposes:
- To provide, maintain, and improve the Service and its features.
- To personalize your experience and deliver relevant content.
- To communicate with you regarding updates, security alerts, or support requests.
- To analyze usage patterns and enhance app performance and usability.
- To detect, prevent, and address technical issues or fraudulent activities.
3. Legal Basis for Processing
We process personal data based on the following grounds, depending on your location and the specific activity:
- Consent: When you voluntarily provide information or agree to optional analytics, you may withdraw consent at any time.
- Contractual necessity: Processing required to deliver the Service you requested.
- Legitimate interests: We may use data for our legitimate business interests, such as improving the app, while ensuring your rights and privacy are protected.
- Legal compliance: When we are required to process data to comply with applicable laws.
4. Data Sharing & Disclosure
We do not sell or rent your personal information. We only share data in limited circumstances:
- Service Providers: Trusted third-party vendors that assist with hosting, analytics, crash reporting, or customer support. They are bound by confidentiality agreements.
- Legal Requirements: If required by law, regulation, or legal process, or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.
- With Your Consent: We may share information when you explicitly request or authorize us to do so.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Typically, we keep usage logs for up to 12 months, and account-related data until you request deletion. You may request erasure of your data at any time.
6. Security of Your Data
We implement industry-standard safeguards — including encryption in transit (TLS) and secure storage practices — to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate or incomplete data.
- Deletion: Ask us to erase your personal data, subject to legal obligations.
- Restriction / Objection: Object to certain processing or request restriction.
- Data Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: If processing is based on consent, you may withdraw it anytime with future effect.
To exercise any of these rights, please contact us using the email provided below. We will respond within 30 days.
8. Children's Privacy
TrmaUten is not directed to children under 13 years of age (or the applicable age of consent in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us — we will promptly delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected in accordance with this policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on this page and updating the "Effective" date. You are advised to review this page periodically. Changes become effective immediately upon posting.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our Privacy Team: